Shipping Information

Once your order for party decorations and supplies has been placed and payment has been received, it will be carefully packaged and dispatched within 24 hours (excluding weekends and public holidays).

We ship within New Zealand and aim for dispatch within 24 hours of you placing your order.

Delivery within New Zealand:

Orders are delivered within New Zealand using Courier Post, which are a fast and reliable courier company operating in New Zealand. A signature is required upon delivery of all orders. Please note that you can request that your parcel be left in a safe place, without collection of a signature and at your own risk, by leaving a comment at checkout which includes details of where your parcel can be left. Please note that we cannot accept responsibility for parcels which you have requested to be sent without signature being required. Please further note that we cannot accept responsibility for parcels where you have an authority to leave notice in place for your property.

Delivery costs:

  • $7.50 North Island (Kaitaia, Whangarei, Auckland, Hamilton, Rotorua, Tauranga, Gisborne, Napier, New Plymouth, Palmerston North, Wellington and everywhere in between)
  • $8.50 South Island (Nelson, Blenheim, Greymouth, Christchurch, Queenstown, Dunedin, Invercargill and everywhere in between)
  • Free shipping for orders over $80 (see notes below)
  • No rural delivery surcharges apply!
  • Saturday deliveries can be accommodated where possible for an additional fee of $6 (please contact us on info@missmouseboutique.co.nz to arrange)
  • Deliveries to PO Boxes are available

Free shipping:

Orders over $80 incl. GST purchased via our website qualify for FREE SHIPPING WITHIN NZ! Heavy and oversized items or those with a bulk discount already applied will not qualify for free shipping, instead they will be charged at our flat rate of $7.50 (North Island) or $8.50 (South Island). Orders for hire items are also excluded from the free shipping deal.

Small items:

Our clever shopping cart knows when your order only consists of small or very small party supplies. One small item (e.g. a pack of invitations) or up to six very small items (e.g. cellophane treat tubes, bakers twine) will qualify you for a cheaper shipping charge of $5. You can check this using the Calculate Shipping function in your cart.

Delivery timeframes:

  • North Island, 1-2 working days
  • South Island, 2-3 working days
  • Rural addresses, an additional 1-3 days

Please note that these are targeted delivery timeframes and these can be longer during busy periods such as prior to Christmas or after pubic holidays.

Delivery to Australia:

If you would like to have your order delivered to Australia, please contact us to process your order.

Orders are couriered to Australia using the New Zealand Post International Courier service.

Delivery costs:

  • $20 Australia wide for all standard sized parcels

The flat rate shipping to Australia excludes all glassware and bulky or heavy items. Please contact us if you would like to purchase any of these excluded items and we will provide you with a shipping quote.

Free shipping:

Orders over $150 purchased via our website qualify for FREE SHIPPING TO AUSTRALIA! Please note that this does not apply to orders containing glassware, heavy or bulky items.

Delivery timeframes:

  • International Courier to Australia, 3-6 working days

Please note that these are targeted delivery timeframes and these can be longer during busy periods such as prior to Christmas or after pubic holidays.

Pickup from Miss Mouse HQ:

Sorry, we are an online shop only and can only accommodate pick ups for the collection of hire items in Gisborne, NZ.

International Shipping:

We welcome international orders. The shipping rates on our website are for shipping within New Zealand only. If you would like delivery outside of New Zealand, please email us on info@missmouseboutique.co.nz with your order and delivery address and we will provide you with a quote for shipping.